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ITIL V3 Foundation Handbook - Pocketbook from the Official Publisher of ITIL - Single Copy

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 | #1505602 in Books |  The Stationery Office |  2009-01-06 | Original language:English | PDF # 1 |  .40 x4.20 x5.40l,.40 | File type: PDF | 190 pages

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||2 of 2 people found the following review helpful.| Nothing but an outline|By pgmr|Lots of bucks for a tiny little book. I thought it would summarize the most important aspects of ITIL. Instead of choosing the big ideas and giving some explanation of them and showing how they work hand in hand, it covers just about every idea and writes a sentence or two about each one. It's like reading a glossary. Also, the words used to d

Now updated in line with the new 2009 syllabus, this reference revision guide, 'ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL' has been designed to help students sitting the ITIL V3 Foundation Exam. The title provides a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qua...

You can specify the type of files you want, for your gadget.ITIL V3 Foundation Handbook - Pocketbook from the Official Publisher of ITIL - Single Copy   |  Office of Government Commerce. A good, fresh read, highly recommended.

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